Human Resources & Administration Manager

Role Overview

Responsible for managing human resources and administrative operations for the YourCareHome medical, senior care, and healthcare travel platform. This role ensures HR compliance, administrative efficiency, and organizational stability across multiple roles and regions during both the pilot and scaling phases.

The HR + Admin Manager serves as a key organizational anchor, supporting management, employees, and external stakeholders.

Recruitment Requirements

  • Bachelor’s degree or above in Human Resources Management, Business Administration, Public Administration, or a related field

  • 3–5 years of experience in human resources and administrative management

  • Knowledge of Canadian employment standards, labor regulations, and basic administrative compliance

Core Responsibilities & Competencies

Human Resources Management (HR)

  • Develop and implement HR policies, procedures, and recruitment processes

  • Ensure employment contracts, compensation, benefits, and termination processes comply with Canadian labor laws

  • Maintain employee records, personnel files, and HR documentation

  • Support job description development, performance goals (KPIs), and evaluation processes

  • Manage recruitment, onboarding, and day-to-day HR support for multi-regional teams

Administrative & Operational Support (Admin)

  • Oversee day-to-day administrative operations, including documentation, filing, and meeting coordination

  • Support office setup, remote work arrangements, and administrative resource coordination

  • Assist with basic finance-related administrative tasks (expense processing, administrative budgets, vendor coordination)

  • Prepare and organize compliance documents for government, funding agencies, and partners

Cross-Functional & Regional Coordination

  • Act as a coordination point between management, departments, and regional teams

  • Support administrative and HR needs for remote and hybrid teams

  • Establish clear internal communication and administrative workflows

Preferred Qualifications

  • Experience in startups, platform-based companies, or multi-regional teams

  • Familiarity with part-time, contract-based, or pilot-stage employment models

  • Professional working proficiency in English; Mandarin proficiency is an asset

  • Experience using HR systems or digital personnel management tools

 

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